We collect information about you in order to provide you with the goods and services you have requested from us and to deal with any enquiries you have made, through our web site, by telephone or other means of communication. The information we collect about you includes your contact details, such as name, address, email and telephone number. In order to provide appropriate advice and recommendations, we also need to collect information about your property, its characteristics and how you use energy in your home.
We are dedicated to protecting your personal data and the systems it is held in.
We have defined and implemented adequate technical and organizational measures against any unauthorized access. unlawful use, accidental loss, corruption or destruction.
The systems and equipment we install on your property are covered by guarantees and warranties and that information is recorded and registered with the relevant manufacturer. From time to time we may need to contact you about your system and notify you of any technical changes or concerns (manufacturer recalls for example).
We also share your data with the following organizations and companies, either because we are required to by law or because it is essential for the certification of your installation.
ESB – We must share customer data with ESB when we install a PV or battery system.
We also share data with ESB if a prospective customer is considering installing a larger system. The data includes the customer name, address, telephone number and the equipment being installed or considered.
SEAI. We are obliged to share customer data with the SEAI to enable customers to apply for their grant scheme. The data includes the customer name, address, telephone number and the equipment being installed.